With an Ontario security guard license, your main job is to protect people and property. Licensed security guards can get jobs as bodyguards, bouncers, concierges, airport security, event security, security companies or loss prevention employees.
The licence belongs to you, you can take it with you from job to job.
This guide explains the process for obtaining a new (first time) Ontario security guard licence.
To be eligible for an Ontario security guard licence you must:
If you have been convicted (and not pardoned) of any of the 80+ criminal offences listed in the Ontario regulation, Eligibility to Hold a Licence – Clean Criminal Record, you will not be able to obtain or renew a security guard licence.
The Hughes Intelligence Security Guard Training Course meets the Ontario requirements for security guard training. It covers all the requirements and is designed to fully prepare you for the Ontario exam. The course is easy to follow and engaging with a practice test that lets you gauge your own readiness for the licensing exam. Hughes Intelligence does not offer First Aid/CPR training. You will need to obtain your Emergency First Aid/CPR training from a 3rd party provider, and submit the certificate to us.
Upon completion of the security guard training course, you will receive a Training Completion Number which you will need to register for the Ontario Security Guard exam.
To register for the Ontario Security Guard Exam, visit the Serco website and choose “Book a Test” here.
The cost to take each basic test is $66.50 plus HST, for a total of $75.15.
Test results are available within two days of taking the test.
If you fail the basic test, you can take it again as many times as necessary. You must pay the full fee each time.
If you apply online, your correctly completed application for a licence can be approved within 10 business days. Applications by mail may take up to 30 business days.
Incorrectly completed or incomplete applications will be returned. You must respond to ServiceOntario within 90 calendar days or your application may be closed, and your fee will not be refunded.
An Ontario Government guide to applying and a downloadable package is available here.
When you receive your Ontario security guard license you may start working in a job where your main duties are to protect people or property.
While on duty, you must always carry a valid licence and be prepared to show your licence card on request.
A new Ontario security guard licence will expire two birthdays after the day it is issued. It is your responsibility to maintain a valid security guard licence while employed in the field.
The Private Security and Investigative Service Act, 2005 and its regulations (the “Act”) including the Code of Conduct, set out the rules you must follow to maintain your licence.
If you are convicted of a criminal offence while licensed as a security guard, you may lose your licence. By law, you must update your criminal record information within five days of being convicted of an offence listed in the Act. You can do so online by completing a Change of Information Form and submitting it by mail.
For questions on the licence application process, you may contact ServiceOntario customer service Monday to Friday, 8:30am to 5pm:
Or by email: email@example.com